How long does delivery take?
Orders are typically processed within 1–2 business days. Delivery usually takes 3–5 business days within the United States.
Do I need professional installation?
Yes, our tankless water heaters are designed for professional installation. We strongly recommend using a licensed technician to ensure safety and optimal performance.
Do your products come with a warranty?
Yes, all products include manufacturer warranty. Warranty terms may vary depending on the model.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email.
Can I return my order?
We offer a 30-day return policy on eligible items. Products must be unused and not installed to qualify for a return.
Do you offer installation services?
We currently do not provide installation services. We recommend working with a licensed local technician.
How can I contact support?
For any questions or assistance, please contact us at
contact@hydrosupply.shop.